Are you the functional expert wanting to make an impact and broaden your scope?
Our European IT team, based in The Netherlands as well as in Germany, is lead by our IT Director Europe and is driving a strategy of enabling and innovating our business. We are an international and entrepreneurial team of over 40 members managing the exponential growth of our company. The IT team works in close collaboration with the local IT teams in the Business Units of Europe. All team members contribute to driving the strategic decisions in the areas of Core Applications, Networking, Infrastructure, Data Management, Security, Portfolio & Project management.
Subject Matter Expert Warehousing Applications (SAP EWM)
As the Subject Matter Expert you act as an internal consultant, who has full ownership of the application. We are looking for someone who can design, implement, and roll out optimal IT solutions whilst you are able to engage on supporting the business needs pro actively for internal logistics of finished products, ingredients, and packaging materials. As the expert for Warehousing, you are able to maintain a comprehensive, and up to date SAP EWM landscape, by identifying opportunities for improvement. You are responsible for incidents, changes and projects related to your application in the productive as well as test environment. The total team of Core Applications is a diverse and international team of seasoned professionals who aim to elevate the performance by continuously training themselves on novelties, functional updates as well as business trends. Within Refresco no day is the same. You will be exposed to different levels of seniority, different functions, all the Business Units of Refresco as well as to our external co-sourcing party. You foster a strong morale and team spirit with a problem solving and hands on mindset. We expect you to act and operate in an agile way and to establish a strong internal network.
You can solve incidents
• with an offshore L2 and L3 team (6-7 FTE's) that you will coordinate by monitoring their performance and taking corrective actions ensuring SLA compliance;
• using problem management tools to reduce repetitive incidents by proposing system or process improvements;
• personally, in the case of very complex or very high impact incidents;
• by organizing and participating in escalation calls to ensure business satisfaction.
You can drive system changes & improvements
• through analyzing business requirements, offering SAP solutions or suggestions to reuse existing features when possible;
• by writing functional specification documents, including impact analysis, test instructions and permission concept;
• by performing system configuration (SPRO), either delegated externally or done by yourself;
• by collaborating with the development team on technical specifications;
• by conducting a unit test when changes are ready;
• by following up on the documentation of process flows, procedure manuals etc after every change - done by the business process owners;
• by transferring relevant knowledge and updates to the L2 team before the change goes to production;
• by validating the test results from the UAT conducted by the business units;
• by ending a change cycle only after all required steps are confirmed positively by the business.
You will contribute to projects as a
• Project manager
• Business consultant
• System configurator
• Test coordinator
• Steerco member / observer
• or member of first level support team during go-live and hyper care.
About you
• You have a University degree in Computer Science, Information systems, Business, or other fields related to the role, or equivalent experience;
• You have at least 5 years of relevant experience as SAP EWM or WM consultant;
• You have a strong understanding of internal logistics
• You have had exposure to SAP PP/PI, SAP MM and SAP SD and preferably to automatic warehouses / MFS;
• You need to be fluent in English and an extra European language is a nice to have;
• You do have hands-on experience in SAP customizing, configuration, and SAP S/4HANA;
• You can demonstrate solid communication, negotiation, and presentation skills;
• You are strong at maintaining relationships with internal & external people;
• Knowledge of FMCG, ITIL are very welcome;
• Additionally: do understand ABAP and have an ability to debug code? Do you know about IDOC processing? One or both would be great!
• and you are fun to work with!
Our Core Competencies are
• Vision
• Group Leadership
• Entrepreneurship
• Result Orientation
• Teamwork
• Coaching People
• Behavioural Flexibility
About Refresco
Refresco is a very dynamic organization. Slightly over 155 people work at the head office in Rotterdam, versus more than 14,500 employees elsewhere in the world. Confidence in the strength of good, local teams is a hallmark of Refresco's approach to the business. The teams make decisions in close collaboration with her the central team but have a large sense of ownership choosing the best approach for their local market.
The desire to continue growing is reflected across every layer of the organization. This translates into an extremely enterprising group of people who are constantly setting new things in motion and really want to make an impact. A focus on personal growth and development is a priority at Refresco. Refresco is a dynamic, ever growing and changing business which shows fast and strong organic growth, further fuelled by an active and successful strategy on Mergers & Acquisitions.
Refresco Group is the world’s largest independent bottler of soft drinks and fruit juices for retailers and branded beverage companies. With production in the Benelux, Finland, France, Germany, Iberia, Italy, Poland, the UK, the US, Canada and Mexico, our global sourcing and local R&D capabilities offer an almost unlimited variety of products, manufactured to customer specifications and requirements. In addition to the efficiency of our bottling processes, we can also provide our customers with total supply chain solutions – from planning and sourcing of raw materials and packaging through to warehousing and transportation. We are able to develop new concepts and bring these to market in an extremely short time frame. Refresco Group is headquartered in Rotterdam, the Netherlands.
What we offer you.
At Refresco, we believe that your work should be rewarding, both professionally and personally. That’s why we offer you:
- Competitive pay with eligibility for an annual bonus
- No personal pension contribution – your pension is fully paid by Refresco
- 28 days of holiday (based on full-time employment) to recharge and enjoy your time off
- Continuous opportunities to develop yourself, with access to tailored courses, interactive e-learnings,
- Free access to OpenUp for you and your family members, supporting mental well-being and personal development
- A modern office nearby the vibrant city of Rotterdam
- Fun and connection through regular events organized by our enthusiastic Fun Committee
- Opportunities for professional development and training to help you grow in your career
- An NS Business Card or commuting allowance, making your journey to the office more convenient
- Memorable moments together, from our weekly shared Thursday lunches to annual events like Wellbeing Week, the Christmas dinner, and our Holding trip.
- A culture shaped by our core values: entrepreneurial, passionate, agile, responsible and excellent.
Recruitment process
Are you interested in this open position, feel free to send your application!
To ensure a fair and thorough selection, an assessment may be conducted as part of the recruitment process.
In case of any questions with regards to the position, you may reach out to Yasimin Harput (Corporate Recruiter Group/HQ)
Phone: 010 440 5100
E-mail: bas.versnel_ext@refresco.com
Important to know: We are currently unable to offer visa sponsorship or relocation support for this position. Candidates must have the right to work in The Netherlands and be based locally or able to relocate independently.
